Butch Femme Planet - View Single Post - Do Businesses Have the Right to Refuse Service Based on Moral/Religious Objections?

adorable · 03-19-2011, 05:15 PM

I think there is a difference in reserving the right to refuse service to anyone and discrimination.

As a manager I have refused service to people. All kinds of people, for a variety of reasons. But I have not targeted a specific group of people except when I have....like "locals." I manage a hotel. We don't like locals. We don't want locals staying at the property. There are exceptions of course, some people are remodeling their house, there might be a water or some other type of emergency....but overall locals are staying with us because there is something that they don't want to do at home. Whether it's set up a meth lab, cheat, deal drugs, prostitute or throw a party. It's never anything good for my business.

But we can't have a blatant no locals policy. The reason we can't is because of a case where a hotel owner refused to let locals stay. The reason they did it is because high school kids were reserving rooms for huge parties, trashing the hotel, throwing up in the halls and generally causing a huge headache.
Because most of the kids were local - they just said "No locals." The only problem with that policy was that the geographic area for locals was populated mainly by minorities. (Even though the high school kids they were really trying to keep away were mostly white.) The hotel owner lost a huge lawsuit because the courts decided it was a discriminatory policy.

I rent to people I can't stand personally all the time. Church groups and hunters are a couple big ones. I hate guns. I hate seeing a bunch of strangers walking around the hotel with shotguns which are "too expensive to be left in the truck." People saying to me "Praise Jesus, God is good." Every single time they interact with me in large numbers is just as strange to me as the guys talking to me with shotguns on their shoulders. I smile and nod just the same. Oh, and thank them for coming so that they come back next year.

The good of the business dictates that I don't turn away good customers, regardless of how I feel about their belief's, views or politics. It's best not to discuss it. That is different then people who I feel may put other guests happiness and enjoyment of the property in jeopardy. I have had people set up meth labs (which can level and entire city block,) drug dealers raided by swat, pimps beating up the prostitutes, drunken contractors fist fighting in the halls, college kids on three day crack binges....race has nothing to do with any of it. In fact, no one could guess what goes on in someone's room based on how they look. I have had very wealthy appearing people check in, only to have the FBI check in right behind them and want to be in the room across the hall. Ugh. Anything that brings the police to the property = bad. That hurts business. Paying customers that don't cause drama and are spending money - we want. I don't have to live with them, they eventually check out.

03-19-2011, 05:15 PM	#128
adorable Member How Do You Identify?: Sarcastically Preferred Pronoun?: She Relationship Status: Unavailable Join Date: Feb 2010 Location: Home of the Yankee's Posts: 752 My Photo Gallery Thanks: 1,708 Thanked 2,644 Times in 590 Posts Rep Power: 12725119	I think there is a difference in reserving the right to refuse service to anyone and discrimination. As a manager I have refused service to people. All kinds of people, for a variety of reasons. But I have not targeted a specific group of people except when I have....like "locals." I manage a hotel. We don't like locals. We don't want locals staying at the property. There are exceptions of course, some people are remodeling their house, there might be a water or some other type of emergency....but overall locals are staying with us because there is something that they don't want to do at home. Whether it's set up a meth lab, cheat, deal drugs, prostitute or throw a party. It's never anything good for my business. But we can't have a blatant no locals policy. The reason we can't is because of a case where a hotel owner refused to let locals stay. The reason they did it is because high school kids were reserving rooms for huge parties, trashing the hotel, throwing up in the halls and generally causing a huge headache. Because most of the kids were local - they just said "No locals." The only problem with that policy was that the geographic area for locals was populated mainly by minorities. (Even though the high school kids they were really trying to keep away were mostly white.) The hotel owner lost a huge lawsuit because the courts decided it was a discriminatory policy. I rent to people I can't stand personally all the time. Church groups and hunters are a couple big ones. I hate guns. I hate seeing a bunch of strangers walking around the hotel with shotguns which are "too expensive to be left in the truck." People saying to me "Praise Jesus, God is good." Every single time they interact with me in large numbers is just as strange to me as the guys talking to me with shotguns on their shoulders. I smile and nod just the same. Oh, and thank them for coming so that they come back next year. The good of the business dictates that I don't turn away good customers, regardless of how I feel about their belief's, views or politics. It's best not to discuss it. That is different then people who I feel may put other guests happiness and enjoyment of the property in jeopardy. I have had people set up meth labs (which can level and entire city block,) drug dealers raided by swat, pimps beating up the prostitutes, drunken contractors fist fighting in the halls, college kids on three day crack binges....race has nothing to do with any of it. In fact, no one could guess what goes on in someone's room based on how they look. I have had very wealthy appearing people check in, only to have the FBI check in right behind them and want to be in the room across the hall. Ugh. Anything that brings the police to the property = bad. That hurts business. Paying customers that don't cause drama and are spending money - we want. I don't have to live with them, they eventually check out.