[Gemme]

Originally Posted by kannon

update on the t-kingdom binders.

After 3 months of not receiving the binders and no response to my emails they finally contacted me via email. They said the binders were returned to them. They asked me for more money to resend the binders. I was a little upset cause it wasn't my fault. It wasn't successfully delivered to my house. For all I know they didn't even mail it. Any, I gave them more money to send it again. Three days later they tell me I didn't give them enough money. They ask me to give them more money for shipping fees and they would reimburse me for what I paid a few days earlier. I told them to forget about it and refund all my money. They refunded the $20 shipping fees but not the money I paid for the binders. When I ask them about that they said it was past the deadline for a refund. Really? I sent them several emails and they didn't respond for months. They have the binders. This business is a serious joke. They probably don't don't even have the funds to refund my money. Really horrible business practices.

I agree with J. Mason. You should report this to the Better Business Bureau. Also, consider Yelp and other online review sites.

This company has some serious problems and they are taking advantage of their customers.