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How Do You Identify?: Queer, trans guy, butch
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^ Honestly, I saw the ad for the new Marketplace in the lunchroom at work yesterday...and in a way kind of pissed me off. I wish there was a show that revealed how horribly employees are treated by customers. A lot of times when customers claim that employees are "rude" to them, it's because the customer was more than rude from the get go. I've had customers make racist comments about my co-workers, sexist comments about my co-workers, I've heard all kinds of homophobic comments by customers who "aren't getting what they want," and yeah I might act a little "frigid" toward them because my company won't allow me to outright refuse service to the jackasses...which I would if it didn't jeopardise my job. Honestly, I feel more companies should be like Ikea where they allow you to refuse service to customers who are more than distasteful as far as their treatment of employees. Maybe then, people would get better customer service. Keep your employees happy by empowering them to refuse service to some idiot who sees fit to cuss up a storm just because they think you should be licking their boots.
Let's face it, Canadian society is not as "polite" as we claim to be, and when people go shopping they can often be downright assholes. A lot of the employees they deal with are getting paid minimum wage in a shit job where they are regularly treated like crap by both customers and their employers. If I'm going to work a job where I get treated like a piece of shit on the bottom of a customer's shoe, they're going to have to pay me more than minimum wage, and the government should at least raise minimum wage rates to an amount that actually allows people to survive and not have to work more than one job.
Marketplace claims to be "protecting Canadians" yet fails to realise that its a lot of low income folks that get stuck in these jobs that are accused of "not giving good customer service." Fuck that. When I go out to a store I actually make sure to treat employees there with respect because I know what they have to deal with a hundred times a day...and in return I get respect back the majority of the time. Yes, there are some people that just don't give a shit, but I'd say they aren't the majority.
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