I wanted to give a short review of this website and products so far.
The website does not explain equipment well if you want to know the model type e-cig you are purchasing. This will become important if you want to upgrade and/or purchase parts like cartomizers/atomizers from a different vendor. What will happen is the threading on the battery will be constructed to fit certain parts and if the threading is different, you can't attach new pieces.
This website seems geared toward those who want a low-maintenance vaping experience, who do not wish to tinker with their equipment or delve too deeply into the vaping world (i.e. people who just want to use this as an adjunct to quit smoking or the recreational vaporer). They have the site set up fairly well and in a way not requiring you to know what you are doing before you start ordering. They do provide information that explains details somewhat, so you are not totally lost, but you will have to visit other websites if you want to really jump in. I think this site is focused on those who want to quit smoking.
So far, I have received 2 separate email coupons for a 40% discount on anything on their website not on clearance/sale. While it's an effective/smart business practice on their part to maintain loyal customers, it's also helpful for me and it's appreciated. They also sent 2 free flavored cartomizers with my start-up kit (which is standard practice in the industry from what I am reading to say 'thank you' for your business). This is appreciated because that gives me 2 extra cartomizers and the opportunity to try flavors I may not purchase on my own accord.
This is a guess on my part, having only sampled their juices so far, but I think their juices are not the best out there. They have a decent selection, but the flavors are simple, not complex, and you only have 1 size available - 30ml bottles. I personally like this because with 6 bottles, I will be set for a while. Even if the flavor is not great, I will tolerate it until I reorder more. Their website does have customer reviews of the liquids and a range from 0-36mg of nicotine for most flavors.
The battery comes with a 90-day warranty. This is okay compared to some other vendors. I have seen warranties up to 1 year. I don't anticipate a problem, but if one arises, then a 3 month window is not great, but likely adequate. I did read product reviews before purchasing from them and feel confident I made a decent choice. They also have a 30-day money back guarantee.
I have not utilized customer service/support yet, so I don't know how this rates.
I would say this website is pricier than other vendors also. If you take the time to research other vendors, you can get equipment for less. But, they have some nifty battery models like an all-day battery and a battery that allows you to adjust the vapor level, if that is a desired. They also have new batteries that do not have the light-up LED tip that mimics a lit cigarette. It has a closed tip, and it comes in different patterns.
