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Old 04-17-2013, 11:17 AM   #305
meridiantoo
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Quote:
Originally Posted by Loren_Q View Post
Sucks about your pen-style batteries dying out so early. How long and when were you charging them?

My starter kit (Apollo Extreme) came with 2 batteries. For the way I vape, a battery will last me 4 to 5 hours. I've been using them since the end of December. I would vape until I got the signal the battery was going then switch; I would charge the depleted battery overnight.

About a month ago, I noticed one started dying sooner (about 1/2 the time of the other). I went to Apollo's customer support and they sent me a replacement battery.
Hi Loren

I am charging them daily, at different times of the day (because I tend to stay up late at night), but mostly recharge at least 1 while I sleep. The other one recharges while I am using the newly recharged one (if that makes sense). There is an indicator light on my wall charger that turns green when the batteries are fully charged. I wait until the light is green before using them. I have tried to follow basic common sense with these batteries i.e. keeping the battery head/tip/connection point clean and dry, disconnecting the cartos when the battery is not in use, fully charge the batteries before use, and kept them in the carrying case when not in use to keep debris from getting into them. I'm not sure if I am doing something wrong.

The good news is, I can report V4L has very responsive customer service. I sent an email to them last night around midnight and received a response by noon today with an apology and confirmation of a shipment of 2 new batteries and a new passthrough sent out today. So, I'm very pleased with this. They did not even request I send the old batteries back to them.


Meri
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