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Infamous Member
How Do You Identify?:
Woman
Preferred Pronoun?:
HER - SHE
Relationship Status:
Relating
Join Date: Nov 2009
Location: CA & AZ I'm a Snowbird
Posts: 5,408
Thanks: 11,826
Thanked 10,830 Times in 3,200 Posts
Rep Power: 21474856
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When working in a family business, I certainly had this drilled into me. Unless a customer was abusive, they were right, period.
To be honest, I think the level of courtesy and helpfulness in customer service has declined- mainly due to big box stores that sell on volume. The "good name & faith" of a business does not mean what it used to.
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