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The Planet's Technical Bubba
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Possibly. How long has he had this laptop and battery combo? Rechargeable batteries do a finite life to them (usually 2-3 years) and cost about $50-200 to replace. The Rechargeable Battery industry does have a recycling program in place (check at Radio Shack to see if they have a box) where you can drop off batteries (particularly NiCads) if that is the culprit.
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