TSA Experiences

Andrea · 04-08-2014, 07:28 AM

Disabled woman denied flight out of LAX due to expired license

http://abclocal.go.com/kabc/story?section=news/local/los_angeles&id=9492805

"LOS ANGELES (KABC) -- A woman left disabled after a stroke was denied a flight out of Los Angeles International Airport due to an expired driver's license.

Sherry Wright, of Canyon Country, is still upset about the way she and her disabled sister, Heidi Wright, were treated by a Transportation Security Administration official at LAX.

Heidi, 58, suffered a stroke 10 years ago. She is wheelchair-bound and unable to speak.

"He just wanted me to make my sister talk, and I couldn't believe it. I was like, 'Wow, we're going to make a miracle right now,'" said Wright.

Sherry took Heidi to the airport Wednesday for a flight to Phoenix, but they were stopped by the TSA because of the expired license.

"I showed her ID, her social and her DMV papers," said Sherry."

From TSA website (bolding mine):
Adult passengers (18 and over) are required to show a valid U.S. federal or state-issued photo ID in order to be allowed to go through the checkpoint and onto their flight.

We understand passengers occasionally arrive at the airport without an ID, due to lost items or inadvertently leaving them at home. Not having an ID does not necessarily mean a passenger won't be allowed to fly. If passengers are willing to provide additional information, we have other means of substantiating someone's identity, like using publicly available databases.

04-08-2014, 07:28 AM	#23
Andrea Senior Member How Do You Identify?: Mature Femme Preferred Pronoun?: Her/She Relationship Status: I heart Rene Join Date: Dec 2009 Location: California Posts: 3,755 My Photo Gallery Thanks: 15,427 Thanked 14,925 Times in 3,022 Posts Rep Power: 21474849	Disabled woman denied flight out of LAX due to expired license http://abclocal.go.com/kabc/story?section=news/local/los_angeles&id=9492805 "LOS ANGELES (KABC) -- A woman left disabled after a stroke was denied a flight out of Los Angeles International Airport due to an expired driver's license. Sherry Wright, of Canyon Country, is still upset about the way she and her disabled sister, Heidi Wright, were treated by a Transportation Security Administration official at LAX. Heidi, 58, suffered a stroke 10 years ago. She is wheelchair-bound and unable to speak. "He just wanted me to make my sister talk, and I couldn't believe it. I was like, 'Wow, we're going to make a miracle right now,'" said Wright. Sherry took Heidi to the airport Wednesday for a flight to Phoenix, but they were stopped by the TSA because of the expired license. "I showed her ID, her social and her DMV papers," said Sherry." From TSA website (bolding mine): Adult passengers (18 and over) are required to show a valid U.S. federal or state-issued photo ID in order to be allowed to go through the checkpoint and onto their flight. We understand passengers occasionally arrive at the airport without an ID, due to lost items or inadvertently leaving them at home. Not having an ID does not necessarily mean a passenger won't be allowed to fly. If passengers are willing to provide additional information, we have other means of substantiating someone's identity, like using publicly available databases. __________________ I am very spoiled! What we think about and thank about, we bring about! Today I will treat my body with love and respect.