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Old 01-30-2013, 10:11 PM   #1
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Exclamation Java/Chat issue

Ah, the bane of my existence! It's caused more problems for users. After doing some research I found the following article that should help those who keep seeing that "security" warning. For our chatroom it's a false message and to make it go away permanently take a look at this link and follow the instructions (there are pictures to help with the navigation of stuff; look for the section entitled Always activate Java for a site): http://support.mozilla.org/en-US/kb/...s-been-blocked
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Last edited by Linus; 01-30-2013 at 10:13 PM.
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Old 02-05-2013, 02:34 PM   #2
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I need to track issues for chat easier as it's happening all over. To that end if you having problems please post the issue here and answer the following:

1. What operating system and version are you using? (Windows XP, Windows 7, OS X Leopard, OS X Lion)

2. What browser are you using and what version that is experiencing the issue? (Internet Explorer 6, Internet Explorer 7)

3. What version of Java are you using? (if you are not sure, visit here: http://javatester.org/version.html )

4. What is the exact error you saw (describe or link to a screenshot)?

5. Where on the site are you attempting to access the chat? (be as descriptive as possible)






Please note: If you do not have an issue, please do not post. It gets confusing for people and for myself to track things.
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Old 02-05-2013, 03:12 PM   #3
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1. What operating system and version are you using? (Windows XP, Windows 7, OS X Leopard, OS X Lion)

Windows 8

2. What browser are you using and what version that is experiencing the issue? (Internet Explorer 6, Internet Explorer 7)

Chrome Version 24.0.1312.57 m

3. What version of Java are you using? (if you are not sure, visit here: http://javatester.org/version.html )

Java Version 1.7.0_13 from Oracle Corporation

4. What is the exact error you saw (describe or link to a screenshot)?

"Who is Chatting" drop down navigational link does not work correctly, it just opens the floating chat window.

5. Where on the site are you attempting to access the chat? (be as descriptive as possible)

I've tried to view who is in chat from the home page, my user CP page, the arcade, it just doesn't work correctly regardless, of where I am trying to access the information.
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Old 02-05-2013, 03:23 PM   #4
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Quote:
Originally Posted by Liam View Post
1. What operating system and version are you using? (Windows XP, Windows 7, OS X Leopard, OS X Lion)

Windows 8

2. What browser are you using and what version that is experiencing the issue? (Internet Explorer 6, Internet Explorer 7)

Chrome Version 24.0.1312.57 m

3. What version of Java are you using? (if you are not sure, visit here: http://javatester.org/version.html )

Java Version 1.7.0_13 from Oracle Corporation

4. What is the exact error you saw (describe or link to a screenshot)?

"Who is Chatting" drop down navigational link does not work correctly, it just opens the floating chat window.

5. Where on the site are you attempting to access the chat? (be as descriptive as possible)

I've tried to view who is in chat from the home page, my user CP page, the arcade, it just doesn't work correctly regardless, of where I am trying to access the information.
Who's Chatting is definitely broken. As much as I know everyone like's to preview who's in there, at this time everything I've tried to address it has failed. For now, I'll just have to table this to be fixed later.
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Old 02-05-2013, 05:38 PM   #5
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if someone wants to see "who's chatting"

you can click on "forum" on the left side , front page, under "Site Navigation"

then scroll down to the bottom and there you will see who's chatting.



if you put your mouse over the "chat room" that is underlined, that may also be another route to enter chat. that one though, i am not 100% sure if it works for everyone or not

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Old 02-05-2013, 07:52 PM   #6
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Using windows 7 latest versions of IE, Safari, Google chrome, chat cannot be accessed by using the Chat Room link next to Log Out. It gives the following message :
The website encountered an error while retrieving http://www.butchfemmeplanet.com/addonchat.php?do=popup&. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this webpage later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

(I already sent you an email with screen shots) I get this message only on the Main Page if I directly click onto chat on top right next to Log Out.

I have to use a different way to get into chat either by
1. clicking on New Posts and then clicking the chat room next to log out,
2. clicking on Chat under Site Navigation or
3.clicking on chat under the Reunion Info. on far right.


Also, to get the window to float after chat room opens, I have to click on the tab left of the question mark at the bottom of chat if I enter chat via site Navigation.
If I enter chat by going through New Posts, the chat automatically floats the window.

Thanks for your help ALL MIGHTY GURU LINUS.

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