Is the customer really always right? What they said/what you wish could say...

Smiling · 08-10-2016, 02:47 PM

...the customer doesn't even know what they want. They usually think they do; but they don't. Of course, that's really more of a rumination on the state of Humanity in general, though; rather than simply being a customer issue.

HOWEVER, when you work with the public, that complete lack of self-awareness (whether it is a purposeful affectation or not) becomes so glaringly apparent because <whatever place of business you are working in> is a standalone microcosm of the human species.

Most people really think they know a thing or two. Some may; but the ones who may actually know something are the same ones that know they do not!

People are fascinating. I like to watch how they move about in the world and I really like it when they get to talking so I can see how their minds work. Even the pains-in-the-asses can be just absolutely delightful to observe in the right framework. I honestly miss working with the public.

08-10-2016, 02:47 PM	#19
Smiling Senior Member How Do You Identify?: with a distinct flair Join Date: Nov 2009 Location: somewhere else Posts: 1,852 My Photo Gallery Thanks: 7,623 Thanked 4,388 Times in 1,009 Posts Rep Power: 21474853	More often than not.... ...the customer doesn't even know what they want. They usually think they do; but they don't. Of course, that's really more of a rumination on the state of Humanity in general, though; rather than simply being a customer issue. HOWEVER, when you work with the public, that complete lack of self-awareness (whether it is a purposeful affectation or not) becomes so glaringly apparent because <whatever place of business you are working in> is a standalone microcosm of the human species. Most people really think they know a thing or two. Some may; but the ones who may actually know something are the same ones that know they do not! People are fascinating. I like to watch how they move about in the world and I really like it when they get to talking so I can see how their minds work. Even the pains-in-the-asses can be just absolutely delightful to observe in the right framework. I honestly miss working with the public. __________________ Beauty is truth's smile when she beholds her own face in a perfect mirror. -Rabindranath Tagore Last edited by Smiling; 08-10-2016 at 02:56 PM. Reason: ETA: Just realized I'm referring to people as "they," which is hilarious because it sounds like I'm not one. lol, I'm a Pod.