Is the customer really always right? What they said/what you wish could say...

[Bèsame*]

Busy busy, this time of the year. What this customer said to me today, took me by surprise, and so did my reaction.

I tweaked a price for a pair of boots, to reorder them. She originally paid less, and I exchanged at a higher price. She says, so if these don't work, will I get my money back on how I originally paid ? I said, just come back to see me, smiling as I said it.

She goes...what if your not here anymore? (This exchange will be back to her next week). I said, Ill be here, I'm not going anywhere.

She then seriously says, "but what if you die?"

"I'm not going to die...what if you die? Why would you say that? We aren't going anywhere"

She back tracked for the next 10 min.

In the end , Hoilday greetings were exchanged and off she went.