What are your professional goals?

Hollylane · 10-03-2012, 09:47 PM

I'm considering other options, or having a nearly-to-midlife crisis...I'm not sure which...I don't have any concrete plans to change things tomorrow, but there are just days at work when I think, hmmm....20+ years in customer service...Can I really do this until retirement?

I work for a great company, I'm a great employee, good at my job, completely thankful to be employed and payed well, but job satisfaction is slowing circling the drain on most days...

I want to help the people who need it, but I'm not given the tools to make that possible, and the lack of empathy of my co-workers towards helpless people is disgusting to me. Meanwhile, there seems to be an influx of customers who are ungrateful, demanding, have an unearned sense of entitlement, and are mostly without any sense of couth or respect for others. Somehow, they are able to get help for themselves every month, but when the pot finally runs dry, they seem to think it is okay to pin the blame on me, when they have made zero effort to change their situation.

It is getting exhausting...

10-03-2012, 09:47 PM	#35
Hollylane Practically Lives Here How Do You Identify?: . Preferred Pronoun?: . Relationship Status: . Join Date: Jun 2011 Location: . Posts: 11,495 My Photo Gallery Thanks: 34,694 Thanked 26,362 Times in 5,875 Posts Rep Power: 21474862	I'm considering other options, or having a nearly-to-midlife crisis...I'm not sure which...I don't have any concrete plans to change things tomorrow, but there are just days at work when I think, hmmm....20+ years in customer service...Can I really do this until retirement? I work for a great company, I'm a great employee, good at my job, completely thankful to be employed and payed well, but job satisfaction is slowing circling the drain on most days... I want to help the people who need it, but I'm not given the tools to make that possible, and the lack of empathy of my co-workers towards helpless people is disgusting to me. Meanwhile, there seems to be an influx of customers who are ungrateful, demanding, have an unearned sense of entitlement, and are mostly without any sense of couth or respect for others. Somehow, they are able to get help for themselves every month, but when the pot finally runs dry, they seem to think it is okay to pin the blame on me, when they have made zero effort to change their situation. It is getting exhausting...