Members Helping Members

[Electrocell]

Visitor MessagingThis forum features a visitor messaging system that allows members to send messages to one another publicly.

If you do not want to receive visitor messages, you may disable the visitor messaging system.
Enable Visitor Messaging

You may limit the usage of your visitor messages to just moderators and your contacts.
Limit usage of Visitor Messages to Contacts and Moderators

So it's about the users personal settings? Check!

[Electrocell]

Originally Posted by Daktari

So it's about the users personal settings? Check!

yep lol............

[Hominid]

I know it's been a recurring issue for some, but I haven't seen any recent topics, so I'm starting this one -
I've tried Chrome (my default browser) and Explorer - both have the same result, a generic "error" page with a list of possibilities for the error (maintenance, server issue, etc). Both browsers are up to date and pop ups not blocked for this site.

Any ideas?

[Linus]

Originally Posted by Hominid

I know it's been a recurring issue for some, but I haven't seen any recent topics, so I'm starting this one -
I've tried Chrome (my default browser) and Explorer - both have the same result, a generic "error" page with a list of possibilities for the error (maintenance, server issue, etc). Both browsers are up to date and pop ups not blocked for this site.

Any ideas?

Where are you trying to access chat from: front page or from within the forum area (not front page)?

[Hominid]

Originally Posted by Linus

Where are you trying to access chat from: front page or from within the forum area (not front page)?

Within the forum area, mostly. Let me try from the front page.

[Hominid]

Nope. Didn't work. Here's the Chrome message I get:

The website encountered an error while retrieving http://www.butchfemmeplanet.com/addonchat.php. It may be down for maintenance or configured incorrectly.

[Linus]

Originally Posted by Hominid

Within the forum area, mostly. Let me try from the front page.

No.. don't (it never works from the front page and is a known issue). I'm trying to determine what the possible error is. You say it's a generic error. Are there any details that you can give? It sounds like a java issue (since the Chat uses java), either with an incorrect/incomplete version installed or the side-effect of anti-virus blocking it from running.

[Samurai Wanderer]

Originally Posted by Electrocell

Visitor MessagingThis forum features a visitor messaging system that allows members to send messages to one another publicly.

If you do not want to receive visitor messages, you may disable the visitor messaging system.
Enable Visitor Messaging

You may limit the usage of your visitor messages to just moderators and your contacts.
Limit usage of Visitor Messages to Contacts and Moderators

I see, thank you.
This is about User Notes from the vBulletin document:

This feature is intended to allow staff members to discuss members and keep the information organized rather then having a variety of threads in a staff forum.

Maybe I shouldn't have replied that way, oops.

Thank you for this thread! It lets me ask stoopid newbie questions when I'm not sure who to bug.

[Electrocell]

Originally Posted by Samurai Wanderer

I see, thank you.
This is about User Notes from the vBulletin document:

This feature is intended to allow staff members to discuss members and keep the information organized rather then having a variety of threads in a staff forum.

Maybe I shouldn't have replied that way, oops.

Thank you for this thread! It lets me ask stoopid newbie questions when I'm not sure who to bug.

think they put this thread up so we didn't have to continually bug Linus or Medusa and the rest of the tech geniuses all the time. Anything major they are the ones to ask ,if your fellow members can't explain it here.

[Linus]

Originally Posted by Samurai Wanderer

I see, thank you.
This is about User Notes from the vBulletin document:

This feature is intended to allow staff members to discuss members and keep the information organized rather then having a variety of threads in a staff forum.

Maybe I shouldn't have replied that way, oops.

Thank you for this thread! It lets me ask stoopid newbie questions when I'm not sure who to bug.

Where'd you find that? (link?)

[Samurai Wanderer]

Originally Posted by Linus

Where'd you find that? (link?)

https://www.vbulletin.com/docs/html/...group_usernote

[Linus]

Originally Posted by Samurai Wanderer

https://www.vbulletin.com/docs/html/...group_usernote

That's for version 5 (we're not there yet). And it's a user group setting in 5. In earlier versions it was something that users can use to leave notes for each other.

[Samurai Wanderer]

Ah, all right. I was curious about the difference between Visitor messages, User notes, and Private messages. I didn't know what was the proper way to reply to a Visitor message when I couldn't post a Visitor message at the person's profile. /n00b

[nycfem]

I am not caught up on this thread so forgive if some or all of these have been mentioned but here's my .02: When I try to write someone a visitor message and see that their messages are closed, I take a look at their user notes. If they have a lot of user notes, then I get the gist that that's where that person doesn't mind receiving messages, so I leave what would have been a visitor message there. If the user notes are also empty, I get the sense that they are a private person and back off or PM them instead. Not saying this is "right," just saying this is how I think of it.

Also, just a general reminder to all (not to you), for those that respond to visitor messages from someone on their own page, it is not as effective as going to the other person's page and responding. The person will get it quicker. If you (again, not Samurai, just general you) respond to the visitor message on your own page, it might get buried and the person will have no idea to check back. I sometimes see new people do that, so I thought I'd mention it in this post.

Originally Posted by Samurai Wanderer

I didn't know what was the proper way to reply to a Visitor message when I couldn't post a Visitor message at the person's profile. /n00b