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WolfyOne · 10-28-2012, 02:53 PM

Linus, I installed the Java update twice on Firefox and am still being told I can't get into chat because I need to update my plugin. I have never had this problem before.

Linus · 10-28-2012, 03:03 PM

Quote:

Originally Posted by WolfyOne

Linus, I installed the Java update twice on Firefox and am still being told I can't get into chat because I need to update my plugin. I have never had this problem before.

Which Opearting System (Windows or Mac?) and which version of Firefox (9, 10, 11, 12, 13, 14, 15, 16?)

WolfyOne · 10-28-2012, 03:08 PM

Quote:

Originally Posted by Linus

Which Opearting System (Windows or Mac?) and which version of Firefox (9, 10, 11, 12, 13, 14, 15, 16?)

Windows OS and Firefox 16.0.2

Linus · 10-28-2012, 03:13 PM

Quote:

Originally Posted by WolfyOne

Windows OS and Firefox 16.0.2

Did you update the java before heading into chat?

WolfyOne · 10-28-2012, 03:21 PM

Quote:

Originally Posted by Linus

Did you update the java before heading into chat?

No, that's when I found out Java needed updating. Afterwards, I closed Firefox and restarted and tried again, only to have chat tell me I still needed to update my plugin. So, I updated again, closed again and reopened to get same message.

Linus · 10-28-2012, 03:24 PM

Quote:

Originally Posted by WolfyOne

No, that's when I found out Java needed updating. Afterwards, I closed Firefox and restarted and tried again, only to have chat tell me I still needed to update my plugin. So, I updated again, closed again and reopened to get same message.

Can you check the plugins for Firefox to see if java is enabled? (should be under Tools --> Add-ons)

Can you try getting into chat in IE?

WolfyOne · 10-28-2012, 03:32 PM

Java is enabled, shows today as my most recent update

Yes, I can enter through IE

10-28-2012, 02:53 PM	#1
WolfyOne Magically Delicious How Do You Identify?: Gentle Butch Relationship Status: Single and content Join Date: Nov 2009 Location: Minnesota Posts: 6,558 My Photo Gallery Thanks: 22,052 Thanked 15,397 Times in 4,140 Posts Rep Power: 21474858	Linus, I installed the Java update twice on Firefox and am still being told I can't get into chat because I need to update my plugin. I have never had this problem before. __________________ Being deeply loved by someone gives you strength; loving someone deeply gives you courage --- Lao Tzo

10-28-2012, 03:32 PM	#7
WolfyOne Magically Delicious How Do You Identify?: Gentle Butch Relationship Status: Single and content Join Date: Nov 2009 Location: Minnesota Posts: 6,558 My Photo Gallery Thanks: 22,052 Thanked 15,397 Times in 4,140 Posts Rep Power: 21474858	Java is enabled, shows today as my most recent update Yes, I can enter through IE __________________ Being deeply loved by someone gives you strength; loving someone deeply gives you courage --- Lao Tzo