Is the customer really always right? What they said/what you wish could say...

[Orema]

Originally Posted by Gemme

Unless you had a personal history with her, there's no reason to expect more. She came to buy something at your store, so it was always about the money.

There is reason to expect more. We don't need to have history nor a connection for me to expect common decency from another human being. This customer was unnecessarily rude and shocking. Good on Besame for calling her on it by asking why. Hopefully, Besame's question will cause this customer to think twice before asking someone else what to do if they die (or get fired, or any other tragic event).